Return -
Products purchased from HOMEPLANT can be returned within 3 days of delivery for a full refund. To be eligible for a return, the product must be unused, in the same condition that it was received, and in its original packaging. All tags must be attached, and the return must include any accompanying documents such as the courier receipt, invoice, and other relevant papers.
Refund -
Once the returned product is received and inspected by our team, we will initiate the refund process. Refunds will be credited back to the original method of payment or the chosen refund method promptly. Please allow a reasonable processing time for the refund to reflect in your account.
Cancellation Policy -
- Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
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Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.
Shipping & Delivery Policies -
HOMEPLANT ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through courier and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which HOMEPLANT is not liable and would request its users to cooperate as HOMEPLANT continuously tries to nought such instances. Also, HOMEPLANT reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
Contact Us:-
HOMEPLANT
Sonu Bannani, Maa Vishnu Vihar Colony, Chokhan, Jodhpur,(Rajasthan).
9024227977
info@homeplant.in